I am unable to download updates

Solution 1:
Ensure you have an active internet connection and try again.

Solution 2: You will need administrator rights to properly run VDP6. Windows Vista and 7 users please follow these steps after installation.
  • Right Click on VDP6.
  • Select Properties.
  • Select Shortcut tab.
  • Select Advanced.
  • Check ‘Run as Administrator’.
  • Select OK.
  • Select Apply.